Terms and Conditions
Welcome to Moonlight Auto Parts Limited. These Terms and Conditions govern your use of our website, services, and products offered at https://moonlightauto.co.ke. By accessing or using our website, you agree to be bound by these Terms.
1. General Information
This website is operated by Moonlight Auto Parts Limited, registered in Kenya. Throughout the site, the terms “we”, “us”, and “our” refer to Moonlight Auto. We offer this website and our services to you, conditioned upon your acceptance of all terms, conditions, and policies stated here.
2. Use of Website
You agree to use this website for lawful purposes only and in a way that does not infringe the rights or restrict the use of this site by any third party.
You may not:
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Use the site to commit or encourage criminal acts.
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Upload harmful or malicious content.
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Violate any local, national, or international law or regulation.
3. Product Availability & Description
We make every effort to ensure that products displayed on our website are available and described accurately. However:
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Product images are for illustration purposes only.
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Availability is subject to stock levels and may change without notice.
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We reserve the right to limit quantities or discontinue products at any time.
4. Pricing & Payments
All prices are listed in Kenyan Shillings (KES) and include applicable taxes unless stated otherwise.
We accept various payment methods, including:
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Mpesa
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Bank transfer
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Cash on delivery (where applicable)
We reserve the right to change prices at any time without notice.
5. Shipping & Delivery
We offer delivery across Kenya. Estimated delivery time is 1–3 working days, depending on your location. Please ensure accurate delivery details are provided.
Shipping fees and timelines will be communicated during checkout.
6. Returns & Refunds
We accept returns within 7 days of delivery for defective or incorrect products. The product must be unused and in original packaging.
To request a return:
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Contact us via phone or email with your order number.
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We will provide return instructions.
Refunds will be processed after the product is received and inspected.
7. Warranties
Some of our products come with manufacturer warranties (e.g. 12-month warranty on alarm systems). Warranty details vary by product and are provided where applicable.
8. Limitation of Liability
Moonlight Auto Parts Limited shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our products or services.
9. Intellectual Property
All content on this website (logos, text, images, product descriptions) is the property of Moonlight Auto or its suppliers. You may not use any content without written permission.
10. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which outlines how we collect and use your information.
11. Changes to These Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page.
12. Contact Information
For any questions or concerns, please contact us:
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Location: MSP Plaza, Kirinyaga Road, Nairobi
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Phone: +254 797 232 629
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Email: info@moonlightauto.co.ke